PRIVACY POLICY

Effective Date: November 13, 2025
Last Updated: November 13, 2025

Welcome to Gifted Touch LLC (“we,” “us,” or “our”). We are a home care agency based in Indianapolis, Indiana. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

Contact Information

• Name

• Phone number

• Email address

• Mailing address

Care & Scheduling Information

• Details shared during care requests

• Information used to create care plans

• Scheduling and coordination details

Payment Information

• Payment details collected through our secure payment processor
  (We do not store full credit card numbers.)

Technical Information

• IP address

• Browser type

• Device information

• Website usage data
  (collected through cookies or analytics tools)

SMS Consent & Communication Data

• Mobile phone number

• Your communication preferences

• SMS opt-in and opt-out history

2. How We Collect Information

We collect information through:

• Forms completed on our website

• Intake forms during service enrollment

• Phone calls, emails, SMS messages, and in-person conversations

• Cookies and analytics tools that help improve website performance and security

3. How We Use Information

We use your information to:

• Schedule services and coordinate home care

• Create and manage client accounts

• Send appointment reminders and important service updates

• Send promotional messages only if you have opted in

• Improve our website, services, communication, and client experience

4. Sharing of Information

We do not sell, rent, or share your personal information — including SMS consent and phone numbers — with third parties for marketing purposes.

We may share information only when necessary to:

• Work with trusted service providers (e.g., scheduling systems, payment processors) under strict confidentiality

• Comply with laws, regulations, or valid legal requests

5. SMS Disclosures

By opting in to receive SMS messages, you agree to receive:

• Service updates

• Appointment reminders

• Important notifications

• Occasional informational or promotional messages

SMS Options:

• Reply STOP to opt out

• Reply HELP for assistance

• Message & data rates may apply

• Messaging frequency may vary

You can always view the latest version of our SMS terms and Privacy Policy at:
https://www.giftedtouchindy.com/privacy-policy

6. Your Rights & Choices

You have the right to:

• Opt out of SMS messages at any time by replying “STOP”

• Unsubscribe from marketing emails through the email’s unsubscribe link

• Request access to your personal information

• Request correction or deletion of your personal information

• Contact us with any privacy-related questions

7. Security

We use industry-standard security measures to protect your personal information.
However, no data system is completely secure, and we cannot guarantee absolute protection.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
The most recent version will always be posted on our website with a revised “Last Updated” date.

9. Contact Us

Gifted Touch LLC
Indianapolis, Indiana

Email: info@giftedtouchindy.com
Website: https://www.giftedtouchindy.com